Buying FAQ's

Do you ship Internationally?

Yes - we do, we ship all over the world.

What currency are your prices listed in?

All Prices on our web site are listed in Australian Dollars. You can use the currency conversion tool to work out how much an item is in your own currency.

How do you ship your goods?

We ship all goods via Australia Post within Australia and Internationally.

What are my shipping choices?

Internationally goods are sent via

• Airmail - which generally takes between 5-14 days to arrive depending on your location.

IMPORTANT - Some orders of multiple items eg Maca Powder 500g may need to have extra postage added for shipment to some International locations. You will be notified via email if your order needs additional postage.

You will be asked to choose your option at the check out page for all items except Personal Lunar Fertility Guides, Emergency Fertility Calculations and Natal Lunar Phase Calculation - these three items are sent via email and therefore incur no postage charge.

All orders sent within Australia have postage already included in the price.

What about Customs Duties?

Customs Duties in foreign countries, if any apply to the item you are buying,are paid by the purchaser.

How long does it take you to send the item?

Items are usually sent the next day after ordering - sometimes quicker.

To speed up the despatch process we ask that you be on the lookout for the Confirmation Email that we will send to you within one Business day of your order. If you are a first time customer you will be asked to confirm your order to to make sure all the details are correct before the goods are sent. In addition - we may have a question to ask you about your order and the sooner you reply the faster we can ship your goods.

How do I pay?

We accept the following

We also accept Australian Cheques and Money Orders through the Post - to purchase our products offline - the simplest way is to complete all the buying steps - choose CHEQUE at the secure payment page and then our bank and postal details will appear at the receipt page. Then all you need to do is print a copy of your order, and send it to us.

We also accept direct deposit into our bank - again just proceed through the online buying process and our bank details will appear at the receipt page.

Do you give Refunds?

Yes- if you are unhappy with our products and return them to us we will issue a refund for the total cost excluding postage. This guarantee does not cover unusual damage or damage arising from non adherence to manufacturers guidelines. We do ask however that you let us know that you are sending the goods back before you send them.